> ## Documentation Index
> Fetch the complete documentation index at: https://docs.traversal.com/llms.txt
> Use this file to discover all available pages before exploring further.

# incident.io

> Connect incident.io for incident management context during investigations.

Connecting incident.io lets Traversal reference incident details, linked alert details, severities, and incident statuses during investigations.

## What Traversal reads

* **Incidents** — incident details, severities, statuses, and timelines
* **Alerts** — alerts linked to incidents

## Setup

<Steps>
  <Step title="Create an API key">
    1. In incident.io, go to **Settings > API Keys**
    2. Click **Create API key** and name it (e.g., "Traversal")
    3. Grant read access to incidents and related metadata. If your workspace uses team-scoped API keys, make sure the key covers every team whose incidents Traversal should read.
    4. Copy the API key (starts with `inc_`, only shown once)
  </Step>

  <Step title="Configure in Traversal">
    Go to **Company Knowledge > Integrations**, select incident.io, and paste the API key.
  </Step>
</Steps>

<Info>
  This integration only requires an incident.io API key. You do not need to enter a base URL or any additional authentication fields.
</Info>

## More information

* [incident.io API keys](https://api-docs.incident.io/admin/api-keys)
* [incident.io API reference](https://api-docs.incident.io/)