Skip to main content

​
Start an investigation

The Traversal Investigation page lets you describe an incident or system question in plain language. Traversal analyzes your connected stack and returns a triage with root cause candidates, timelines, and cited evidence.

​
Add context quickly

@-mention entities — Type @ to reference teams, services, applications, or environments. Use the dropdown or autocomplete to select the right item. Paste an incident description — Paste in a snippet from a ticket, Slack thread, or alert. Traversal parses entity names (teams and services) and extracts the date and time if present.
Include when the issue started, error messages, affected teams and services, and any alert or runbook links. More specific context produces better diagnostics.

​
Set the time window

Deep mode requires a start date, time, and timezone. If you paste an incident description that includes a timestamp, Traversal parses it automatically. Otherwise, use the date and time controls on the page. Examples that parse correctly:
  • Oct 23 20:00 UTC
  • 10/23/2024 at 20:00 UTC
  • Oct 23 4pm ET 2024
  • 5pm EST yesterday

​
Ask follow-up questions

If the first pass doesn’t capture the full picture, ask follow-up questions in the web app or the Slack thread.
  • Drill into any symptom
  • Slice the timeline
  • Request more detail on a specific signal
To change the analysis window, start a new investigation with the revised time range.
Reply with @Traversal and additional context to sharpen the analysis — for example: “focus on payments-api in prod-us-east after 12:05 UTC”.