Root cause analysis
Traversal root causes your incidents automatically. Each root cause analysis includes:- Summary statement — a concise description of the identified root cause
- Confidence level — High, Medium, or Low
- Evidence citations — the signals and data that support the conclusion
- Relevant anomalies — detected deviations from baseline behavior
- Timeline context — the sequence of events leading to and during the incident
- Impact estimation — scope and severity of the failure
Confidence levels
Every root cause analysis and alert assessment includes a confidence rating. Use this to calibrate how much human review the conclusion needs.| Confidence | Meaning |
|---|---|
| High | Strong correlation patterns, consistent evidence across multiple signals. |
| Medium | Theory is plausible and likely but missing full visibility or traces. |
| Low | Weak or partial signals. Requires human confirmation. |
Traversal’s confidence rating reflects data completeness, not certainty. Lower confidence often means missing information — such as absent logs or traces — or ambiguous symptoms. Incomplete data leads to lower confidence, and humans remain in the loop for high-impact decisions.
Evidence citations
Traversal always shows its work. Every conclusion is backed by cited evidence you can inspect and validate. Evidence can include:- Metrics anomalies
- Log lines
- Error rate spikes
- Deployment events
- Code diffs (read-only)
- Upstream and downstream failures
- Topology relationships
- Pull requests
- Hover over a citation to preview it inline
- Click to expand it to a full detail view
- Follow the source link to jump to the underlying data in your observability platform (Datadog, Elasticsearch, etc.) whenever available
Timelines
The timeline shows the ordered sequence of events so you can understand what happened first and how failures cascaded. Timelines include:- When symptoms began
- When anomalies were detected
- When deployments occurred
- When related alerts fired
- When dependent services began failing
Recommended next steps
Traversal may offer guidance alongside its root cause analysis:- Diagnostic suggestions
- Remediation steps
- Runbook-style guidance
- Suggested team escalations