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With Traversal’s Slack integration, you can start investigations, receive RCA summaries, and ask follow-up questions without leaving your team’s channels.

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Installing the Slack integration

1

Open Integrations

Log in to Traversal at app.traversal.com, then go to Settings → Integrations to open the Integration Manager.
2

Find the Slack integration

Locate the Slack integration under Productivity integrations.
3

Enter your bot token

Input your Slack bot token for API access.
4

Authorize the app

You will be redirected to Slack to install and authorize the Traversal app in your workspace. Choose your workspace and approve the requested permissions.
5

Test and save

Back in Traversal, click Test connection, then click Save.

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What you can do in Slack

  • Start an investigation from any channel or DM — manually or via auto-triggers
  • See Traversal investigations for incidents or alerts shared in your channels
  • Ask follow-up questions in natural language to refine or extend the analysis
  • Run RCA or alert triage instantly by mentioning @Traversal
  • Control when Traversal responds automatically using /register-trigger rules

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Triggering an investigation manually

Mention @Traversal in any message to start an investigation immediately. 
@Traversal why are we seeing no requests on checkout?
Once you mention Traversal, it will automatically:
  1. Collect relevant context from the Slack thread, if applicable
  2. Run an RCA (deep mode) or Chat (fast mode) investigation, depending on your message
  3. Analyze logs, metrics, traces, and alerts
  4. Return hypotheses, evidence, anomalies, and an impact analysis

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Configuring automatic investigations with /register-trigger

Traversal can automatically investigate alerts as they appear in a channel — without manual tagging. Use /register-trigger to set up rules.

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Common trigger configurations

Trigger only when an alert originates from a monitoring bot such as Datadog, Grafana, or PagerDuty. This prevents Traversal from firing on human messages.

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Asking follow-up questions

Traversal maintains context within a Slack thread, so you can iterate on an investigation without starting over. Examples: 
@Traversal show me impacted services

@Traversal compare this incident to last week's checkout outage

@Traversal re-run RCA with today's context
You can move a Slack session to the Traversal web app at any point and continue asking follow-ups there.