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ProcessorMajor release

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Throughput improvements for the Traversal Processor

Traversal Processor 0.4.0 ships alongside the 0.4.0 Helm chart with a rebuilt ingest and processing engine, delivering massive improvements to throughput and reliability under heavy load.
  • Higher throughput — up to ~80,000 records/s (~300 MB/s) per pod on the large size tier.
  • One-knob sizing — size: normal|large sets CPU, memory, and internal tuning to validated presets. See sizing and throughput.
  • Deeper observability — a new and more detailed set of processor.* metrics.
See the Processor Helm chart changelog for the chart-side changes in this release, including a breaking values-file reorganization.
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APIInvestigations

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Choose investigation depth over the Sessions API

The Sessions API now accepts an optional thinking_mode on both session creation and follow-ups. Pass deep to force a thorough root-cause analysis, fast for a quick exploratory pass, or leave it as the default auto to let Traversal pick — existing integrations need no changes.Follow-ups now also count toward the same per-organization concurrency limit as new sessions, so a burst of follow-ups is throttled with a 429 the same way session creation already is.
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Web appAnalytics

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A clearer picture of Traversal adoption

We’ve fully revamped the Analytics page, now available to Org Admins at app.traversal.com/analytics. It gives you a clear picture of how Traversal is being adopted and used across your organization, all in one place.
  • Usage over time — sessions and active users, with period-over-period comparison so you can track adoption week over week.
  • Who’s using Traversal — top users and top channels, a Top Investigators panel, and an activity heatmap showing engagement across your team.
  • Session detail — breakdowns by origin (Web, Slack, API, MCP) so you can see where investigations are being started.
The revamped Analytics page showing at-a-glance metrics, sessions over time, and breakdowns by origin
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WorkersSlackInvestigations

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Workers read live incident transcripts

When your team runs an incident on a live video call, a Worker can now read the call’s transcript in real time and fold it into its work. It picks up what’s said out loud but never typed into Slack — the fix someone just tried, the theory forming on the call, even how people are reacting to Traversal’s own suggestions — and uses those cues to adjust course and stay current with where the room actually is.Live calls generate a lot of chatter, so under the hood Traversal distills the transcript down to what matters — cleverly filtering the noise rather than handing the Worker the raw feed — so it stays sharp and focused without overloading its context.Live transcripts are in private beta. Talk to your Traversal contact to connect your team’s calls.
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Web appUX/UI

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Jump to anything with ⌘K

One for the power users: press ⌘K anywhere in the web app to open a quick search. Start a new investigation, jump to any past one by typing its name, or open your integrations, all from the keyboard. Arrow keys move through the list and Enter opens, so you never have to reach for the mouse.
The ⌘K quick-search menu: New investigation, Integrations, and a searchable list of past investigations
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Web appUX/UI

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24-hour time format

Prefer a 24-hour clock? A new Time format option in your personalization settings switches Traversal from 12-hour AM/PM to 24-hour. It flows through the entire app — evidence displays, investigation timelines, the times you type into an investigation, everywhere a timestamp appears — so times read the way you expect no matter where you are.
The Time format setting in personalization: Standard (12-hour) or Military (24-hour)
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Security

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Single-tenant SaaS deployment

A new deployment option that sits between multi-tenant SaaS and full BYOC: a dedicated, single-tenant Traversal instance running in an isolated, Traversal-operated AWS account — its own domain, no infrastructure shared with any other customer, SSO required, and data encrypted at rest (AES-256) and in transit (TLS 1.3). You get hard tenant isolation without having to run and maintain Traversal in your own cloud. See deployment options.
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Web appUX/UI
When you’re deep in an investigation, it’s natural to keep asking follow-ups — and a session can grow into a long back-and-forth. A new navigator makes those long sessions easy to move through by their question-and-answer pairs — jump straight back to any exchange instead of scrolling, and hover to preview what’s there.
Navigating a long Traversal session by its question-and-answer pairs
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Major releaseWorkersSlack

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Traversal Workers

A new, more capable way to work with Traversal. Rather than waiting to be summoned, a Worker joins a channel and works alongside your team like a teammate — reading the situation, gathering context, and doing what’s worth doing on its own. During an incident, a Worker joins the moment the channel is created, investigates autonomously, follows the incident in real time, and drafts a post-mortem when it resolves.
Workers are in beta, enabled per team. Read the docs or the launch announcement.
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Web appUX/UI

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Timezone preference

Set a personal timezone in your personalization settings so every timestamp across Traversal shows in your local time instead of UTC — no more mental math when reading an incident timeline.
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MCPIntegrations

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Connect your own MCP servers

Connect any external MCP server as a data source — a great way to tailor Traversal to your stack with tools and systems we don’t support out of the box. Point it at an internal service or a third-party MCP server and its tools become available to the agent during investigations.
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Web appUX/UI

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New navigation rail

A redesigned left navigation rail makes it faster to move between your sessions, integrations, and settings, with a cleaner layout that stays out of your way.The redesigned Traversal left navigation rail
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MCPInvestigations

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Run MCP investigations in the background

Investigations over MCP can now run in the background. Your agent can kick one off and keep working instead of waiting on every call, then collect the result once it’s ready — and run several investigations at once.
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SlackAlert IntelligenceUX/UI

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Channel management

A new settings page to see every Slack channel Traversal is active in and manage them in one place — turn on Alert Intelligence for a channel and set its custom instructions, so every investigation in that channel follows the same guidance no matter who runs it.
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Web appUX/UI

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Smoother follow-up quoting

Quoting part of a previous response in your follow-up is smoother — highlight the text you want to reference, hit Add to chat, and it’s attached to your next message with the composer focused and ready, so it’s clear exactly what you’re asking about.
Selecting text in a response and clicking Add to chat
The quoted snippet attached to a follow-up in the composer
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InvestigationsWeb app

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Generate files to download

Traversal can now generate files you can download and share — reports, PDFs, spreadsheets, and more. Ask for a deliverable and the agent produces it inline, ready to download straight from the session.
Traversal generating a downloadable Excel deliverable in a session
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Web appSlackUX/UI

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Slack session visualization

Sessions that originate in Slack now render with a custom Slack visualization in the web chat — showing who sent each message, which channel it came from, and whether any custom instructions were applied. Because Slack channels are multiplayer, knowing who said what matters — a shared incident channel has many voices, and the visualization keeps them straight. Alerts are rendered more cleanly too, so a Slack-triggered investigation reads clearly from the web app.
A metric alert rendered in the Traversal web app
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Investigations

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Ask Traversal how it works

Traversal can now answer questions about its own documentation, so you can ask how a feature works right where you’re working. New users can even have Traversal onboard them — walking through what it does and how to get the most out of it.
Traversal answering a new user's question about how to use it
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InvestigationsSlackWeb app

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Custom instructions

Give Traversal standing instructions so you don’t have to re-type your preferences every time — point it at specific runbooks, prescribe steps, or set output preferences like “be brief” or “suggest an owning team.” Two layers:
  • Personalization — your own instructions, applied to every investigation you run, in Slack and the web app.
  • Channel custom instructions — instructions applied to every investigation in a Slack channel, no matter who runs it. Admins can also toggle Alert Intelligence mode per channel from the same console.
See customization.
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MCP

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Connect over MCP with or without a trailing slash

Connecting over MCP is more forgiving — the endpoint now works whether or not your client includes a trailing slash, so a small config difference no longer blocks the connection.
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Web appUX/UI

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Overhauled chain-of-thought

Traversal’s “chain-of-thought” loading state has been redesigned to be more legible and to better represent what the agent is actually doing as it investigates — including a clearer view of which integrations it’s using, and when.
Traversal's chain-of-thought showing its reasoning steps during an investigation
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Web appUX/UI

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Redesigned login page

Your first touchpoint with Traversal got a full refresh — rebuilt on the new design system for a cleaner, more modern first impression, consistent with the rest of the product.
The redesigned Traversal login page
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Web appUX/UI

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A new design system

We’ve rolled out a new design system across every page of the product — a more open, modern feel with lighter borders and larger corner radii. We also refined the color palette and sharpened legibility throughout, including a polished dark mode. It’s especially noticeable on the home page and the session view, and in how we render code snippets.
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MCPInvestigations

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Lightning mode

A fast investigation path built for the rapid back-and-forth of agent-to-agent work over MCP. A first pass typically returns in 30 seconds to two minutes — fast enough for a real conversation between your agent and Traversal rather than a single slow round trip. You can always follow up to go deeper.
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Alert IntelligenceSlack

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Tune the definitions of noisy alerts

When Alert Intelligence flags an alert as noise, its response now includes a Tune Alert Definition button. Click it and Traversal drafts an updated alert definition — the specific change that stops the alert from firing on non-issues — ready for you to review and apply.
Traversal's drafted alert-definition update after clicking Tune Alert Definition
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ConnectorSecurity
Connect your environment to Traversal over AWS PrivateLink so traffic between your network and your Traversal deployment stays on the AWS backbone and never crosses the public internet. Paired with the outbound-only Connector, it gives you a fully private data path — no public endpoints, nothing exposed. See PrivateLink.
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ConnectorSecurity

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Traversal Connector

A lightweight, outbound-only service you deploy in your environment that lets Traversal securely reach your private data sources — databases, internal APIs, and on-prem observability — without any inbound access. It opens a single encrypted, outbound tunnel, so there are no inbound firewall rules to manage and nothing in your network is exposed or listening for external traffic. It runs entirely in your environment, under your operational control. See the Traversal Connector.
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ProcessorSecurity

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Redaction with the Processor

The Traversal Processor runs alongside the Connector in your environment and redacts sensitive data — PII, secrets, customer identifiers, or any fields you define — before it ever leaves your network. You own the rules (regex patterns and structured JSON keys), so Traversal only ever receives what you’ve explicitly allowed, and sensitive values never reach our control plane.
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InvestigationsUX/UI

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Request analysis

When an investigation traces a request across services, Traversal now renders an inline request-analysis component right in its answer — a visual diagram of the request’s path across services, where it broke, and the errors behind each hop, alongside the key logs. Because it can pull from many log indices at once, you can see exactly where in a request an issue arose — the failing hop, the service, and the error in context.
Traversal's inline request-analysis component: a diagram of a request's path across services with the associated error logs
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APISecurity

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Personal API keys

Create and manage your own API keys from settings to authenticate with the Traversal API and the MCP server.
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Alert IntelligenceSlack

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Alert summary reports

Run /traversal alert-summary in any alert channel to generate an insights report over a time period you choose — a digest of what fired, how often, and what’s worth attention — so you can spot noisy monitors and recurring issues at a glance.
An alert summary report in Slack, classifying fires into Address Now, Address Soon, and Improve the Alert
The detailed alert summary breakdown with per-alert findings and trends
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Alert IntelligenceSlack

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Alert Intelligence

Traversal now replies to every alert in the Slack channels it watches with an assessment — how urgent it is and why, and, for alerts that are just noise, how to tune them. You never have to tag anything.
An alert assessment: verdict, what's happening, impact, and suggested fixes
It’s also efficient. Alert channels are noisy, and the same underlying issue often trips many alerts at once. Rather than re-investigate each one from scratch, Traversal recognizes when a new alert shares a root cause with one it already looked into and reuses that finding — caching the response instead of spending tokens re-deriving the same conclusion. See Alert Intelligence.
A cached response: Traversal recognizes an alert as the same underlying issue it investigated recently
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API

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Programmatic investigations (Sessions API)

Kick off investigations, ask follow-ups, and pull results entirely over HTTP with a self-service API key — the same capabilities you get in the app, now available to your own scripts, runbooks, and internal tools. See the API reference.
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IntegrationsWeb appUX/UI

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Easier integration setup

Connecting a data source is more self-serve: every integration shows a live connection-health badge, credentials are verified the moment you connect (and rolled back if they fail), and you can test a query against a connected integration right from settings.
The Traversal integrations page showing connected and available integrations
The add-integration dialog with connection details and setup guidance
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MCPAPI

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Work with Traversal from your AI client (MCP)

The Traversal MCP server lets any compatible AI client — Claude Code, Cursor, Claude Desktop, and others — run investigations, ask follow-ups, and retrieve results. When called from another agent, Traversal acts as a peer your local agent works alongside, handing work back and forth until the incident is understood.
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Investigations

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Post-mortems

Traversal produces a first-draft post-mortem so your team can skip the assembly work — reconstructing the timeline, writing up what happened, drafting follow-ups — and focus on the fixes. Generate one on demand by tagging Traversal. See post-mortems.
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Investigations

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Knowledge Bank

Teach Traversal the operational context that lives only in your team’s heads — which services are business-critical, which alerts are usually noise, how your team actually debugs an issue. See Knowledge Bank.