Install the Traversal Teams app
Traversal provides a Teams app package that a Teams administrator installs into your tenant.1
Get the app package
Contact the Traversal team to receive the Traversal Teams app package for your organization.
2
Upload the app
A Teams administrator uploads the package in the Teams Admin Center → Teams apps → Manage apps → Upload new app, making it available to your organization.
3
Grant admin consent
A tenant administrator grants consent for the Microsoft Graph permissions the app uses. See Microsoft Teams — data privacy and security for the full permission list and what each one is used for.
4
Connect your workspace to Traversal
Provisioning is self-serve. The first time someone interacts with Traversal, it replies with a prompt to connect your Microsoft Teams workspace to your Traversal organization. An admin clicks Connect to Traversal on that message to pair the workspace with your organization.
5
Start using Traversal
Once connected, you can begin using the Traversal bot in your Teams workspace.
Verify it works
Once your workspace is connected, mention@Traversal in any channel and say hello.
Uninstall and data deletion
To remove the app from your workspace, go to Teams Admin Center → Teams apps → Manage apps → Traversal → Block, or remove it from individual teams via the team’s Manage apps page. For data export or deletion, email support@traversal.com with your tenant ID.FAQ
Traversal asks me to connect the workspace instead of investigating
Traversal asks me to connect the workspace instead of investigating
Your Microsoft Teams workspace hasn’t been paired with a Traversal organization yet. An admin can click Connect to Traversal on that message to pair it.
I'm mentioning @Traversal but it's not responding
I'm mentioning @Traversal but it's not responding
This likely means the app isn’t correctly installed in your workspace. Verify the upload and admin-consent steps above, or reach out to a Traversal team member.
Using the Traversal Teams bot
Learn how to start investigations and ask follow-up questions in Teams.
Data privacy and security
How the Teams integration handles data — permissions, PII, and Traversal’s security posture.